Indian Entrepreneur@indianentrepreneurWhatsApp wants to be more than a messaging app. CEO Kunal Shah has set three priorities after months of user feedback: better communication, easier everyday tasks and more AI.
Users send over 10 billion voice messages a day, and the company wants voice notes, groups and video to be simpler. Financial and telecom partners would help with tasks like paying bills.
The AI would work quietly in the background, finding information and keeping track of bookings. Shah said personal chats and calls will stay end-to-end encrypted, though no launch dates have been announced.
